Privacy Policy

Last updated: 26 August 2026

This Privacy Policy explains how Build2 ("Build2", "we", "us", or "our") collects, uses, stores, and protects personal information when you use our website, applications, developer tools, and related services (together, the "Service").

Build2 is an AI-powered software development platform that allows users to create, modify, and manage applications and software using natural-language instructions and other development tools.

We are the data controller responsible for personal information that we process for our own purposes under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

In some circumstances, particularly where Build2 processes information contained within a customer's application, database, workspace, or connected service on that customer's instructions, Build2 may act as a data processor on behalf of that customer.

If you have any questions about this Privacy Policy, contact us at privacy@build2.com.

1. Information We Collect

We may collect the following categories of information.

Information you provide to us

This may include:

Project and development data

When you use Build2 to create or modify software, we may process information associated with your projects, including:

We process this information as necessary to provide the Service and the functionality you request.

Information from connected services

You may choose to connect Build2 to third-party services such as source-code repositories, databases, hosting providers, deployment platforms, authentication providers, APIs, storage services, or other developer tools.

Where you connect a third-party service, we may access and process information from that service as necessary to provide the functionality you have requested and subject to the permissions you grant.

Depending on the integration, this may include repositories, source code, project metadata, database information, deployment information, account identifiers, or other information made available through the connected service.

You can remove connected services through Build2 or the relevant third-party provider where that functionality is available.

Information collected automatically

When you use Build2, we may automatically collect information including:

We use this information to operate, secure, understand, and improve the Service.

2. How We Use Your Information

We may use personal information to:

Our legal bases for processing may include:

3. AI Processing

Build2 uses artificial intelligence and machine-learning systems to provide parts of the Service.

When you submit prompts, source code, project information, files, or other content, that information may be processed by AI systems in order to generate responses, code, software components, recommendations, modifications, explanations, or other requested outputs.

We may use third-party AI infrastructure and model providers to perform this processing on our behalf.

Where third-party AI providers process your information on our behalf, we require them to handle that information in accordance with applicable contractual and data-protection requirements.

Customer content and model training

We do not use your private source code, private project content, or other private customer content to train general-purpose AI models unless we have clearly told you otherwise and obtained any consent required by applicable law.

We may use aggregated, anonymised, or de-identified information to understand usage patterns, improve the Service, evaluate system performance, and develop new features where that information can no longer reasonably be linked to an identifiable individual or customer.

We may also use feedback that you voluntarily provide to improve Build2.

4. Your Projects, Code and Content

You retain your rights in the source code, files, prompts, data, applications, and other content that you submit to Build2, subject to our Terms of Service.

We process your content only as necessary to operate the Service, provide features you request, maintain security, comply with applicable law, and for other purposes described in this Privacy Policy.

Because Build2 allows users to build software, you are responsible for ensuring that you have the appropriate rights and lawful basis to upload or process any personal information, confidential information, intellectual property, or other third-party content through the Service.

If you use Build2 to create an application that collects personal information from its own users, you are responsible for determining your obligations in relation to that information, including providing an appropriate privacy notice and complying with applicable data-protection laws.

5. Connected Accounts and Integrations

Build2 may allow you to connect external accounts and services.

When you authorise an integration, Build2 may receive authentication tokens or other credentials that allow us to interact with the connected service on your behalf.

Where possible, we use secure authentication methods such as OAuth rather than requiring you to provide your underlying password.

We use information obtained from connected services only as necessary to provide the features you have requested, operate and secure the integration, and comply with applicable law.

Your use of third-party services remains subject to the privacy policies and terms of those providers.

6. How We Share Your Information

We do not sell your personal information.

We may share information with the following categories of recipients.

Service providers

We use third-party companies to help us operate Build2. These may include providers of:

These providers may process information on our behalf subject to contractual obligations and appropriate safeguards.

Integrations you choose to use

Where you instruct Build2 to interact with a third-party service, we may transmit information to that service as necessary to carry out your request.

Your organisation

If your Build2 account is provided or managed by an organisation, authorised administrators of that organisation may be able to manage your account and access certain information relating to your use of Build2, depending on the organisation's settings and permissions.

Legal and regulatory authorities

We may disclose information where reasonably necessary to:

Business transfers

If Build2 is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, information may be disclosed or transferred as part of that transaction, subject to appropriate confidentiality and data-protection requirements.

7. International Data Transfers

Build2 and some of our service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we use appropriate safeguards as required by applicable law.

These may include:

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Retention periods may vary depending on the type of information and the reason we process it.

When information is no longer required, we will delete, anonymise, or otherwise securely dispose of it in accordance with our retention practices.

Certain information may remain temporarily in backups or security logs after deletion from active systems.

9. Security

We implement appropriate technical and organisational measures designed to protect personal information and customer data against unauthorised access, loss, alteration, disclosure, or destruction.

These measures may include access controls, encryption, monitoring, authentication controls, secure development practices, and restrictions on employee access.

However, no internet-based service or data-storage system can be guaranteed to be completely secure.

You are responsible for protecting your Build2 account credentials and for appropriately securing applications, databases, APIs, credentials, and infrastructure you create or connect through Build2.

You should not include passwords, API secrets, private keys, or other sensitive credentials directly within prompts or source code unless a Build2 feature specifically provides a secure method for storing or managing them.

10. Your Data Protection Rights

Depending on where you live and applicable law, you may have rights in relation to your personal information.

Under UK GDPR, these may include the right to:

To exercise your rights, contact us at privacy@build2.com.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

11. Cookies and Analytics

We use cookies and similar technologies to:

Where required by law, we will obtain consent before using non-essential cookies.

You can control cookies through your browser settings and, where available, our cookie-consent tools.

12. Marketing Communications

We may send you communications about Build2, including product announcements, updates, and offers, where permitted by applicable law.

You can unsubscribe from marketing communications at any time using the unsubscribe link contained in the relevant communication or by contacting us.

We may still send you important transactional or service-related communications where necessary to operate your account.

13. Children's Privacy

Build2 is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child in circumstances where we should not hold that information, we will take reasonable steps to delete it.

14. Automated Processing

Build2 uses automated systems, including artificial intelligence, to generate code, recommendations, responses, and other software-development outputs.

These systems are primarily used to provide functionality requested by you and are not intended to make decisions about individuals that produce legal or similarly significant effects.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Build2, our business practices, technology, or applicable law.

Where appropriate, we may notify you of material changes through the Service or by email.

The date at the top of this Privacy Policy indicates when it was last updated.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your personal information, contact us at:

Build2
Email: privacy@build2.com